Legal

Privacy Policy

Last updated October 22, 2026

Ascend Glow ("we", "us") makes the Ascend Glow app and the website at ascendglow.app. This policy explains what we collect, why, and the choices you have. The short version: we collect as little as we can, we never sell your data, and we never use your photos for advertising or to train AI models. (Meal photos you choose to send for a nutrition estimate are the one exception to "never leave your phone"; see below for who processes them.)

Who Ascend Glow is for

Ascend Glow is only for people 18 and older. We do not knowingly collect information from anyone under 18. If you believe someone under 18 has given us information, email us and we will delete it.

What we collect

On the website

• Waitlist email. If you join the waitlist we store your email address, which form you used and when you signed up. We use it only to tell you about the launch and early-access pricing.
• Basic server logs. Our host, Cloudflare, processes standard request information such as IP address and browser type to deliver and protect the site.

The website does not use advertising cookies or tracking pixels.

In the app

The app keeps your information on your phone. Your quiz answers, plan, progress, streak, Glow Score and photos are stored on your device, and we don't receive them. There is no account to create.

• Purchases. Subscriptions and free trials are paid through Apple, Google or, on our website, Stripe. They take your payment details; we never see your card. Our subscription service, RevenueCat, receives a random ID created by the app, which plan you have, your purchase and renewal history, and basic device information such as your country and app version. We use this only to unlock the app, run free trials and handle refunds and support.
• Reminders. Daily reminders are scheduled on your phone. We don't run a server that sends them.

Your photos

• We ask first. Before the camera opens, we tell you what happens to your photos and ask for your permission.
• Face scans and progress photos never leave your phone. They are stored only on your device, never uploaded to us or anyone else, and you can delete them in one tap.
• Meal photos are the one exception. When you log a meal and tap Analyze, a smaller copy of that meal photo and the description you typed are sent through our server to an AI service that estimates the protein, calories, carbs and fat. We don't store the photo or the description on our server, and we never use them for ads. The app tells you which service it uses before you tap Analyze:
  • Google Gemini (currently). We use the free tier of Google's Gemini API. Under Google's terms for that tier, Google may keep what's sent, use it to improve its products and AI models, and have human reviewers read it (Google says it disconnects it from our account first). Please keep faces, documents and other personal information out of meal photos. Because of those terms, meal analysis is not offered in the EEA, the UK or Switzerland.
  • Anthropic Claude (if we switch to it). Anthropic processes meal photos as our service provider under its commercial terms, which don't let it use them to train its models.
  The photo on your phone clears the next day. If you'd rather not send a meal photo, tap "Skip, pick a rough amount" instead.
• On-device face analysis. When you agree to the face scan, an AI model that runs on your phone (Google's MediaPipe Face Landmarker) finds points on your face in the camera and in your scan photo. We use them to help you line up your face and to measure a few things that rank your levers: your face shape and jaw proportions, how much darker your under-eyes are than your cheeks, skin redness, shine, and facial hair. The points are thrown away right after; only a handful of readings (for example "some shine on the forehead") are saved, on your phone. To run, the app downloads the model from Google and jsDelivr; no photo or measurement is sent to them or to us. Delete all my data erases the readings with everything else.
• No face templates. We do not create or store facial recognition templates or faceprints, and we never use your face to identify you.
• Never for ads or AI training. Your photos are never used for marketing, sold, shared with advertisers or used by us to train AI models. Face scans and progress photos never go to any AI service; the only exception is the meal photos above.
• If this ever changes, for example if we add cloud AI analysis of face scans, we'll update this policy and ask for your permission in the app before any face photo is sent.

How we use information

We use your information to run the app and your subscription, to send the launch and early-access emails you asked for, to keep the service secure and to fix problems. We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.

Who we share it with

Only service providers that help us run Ascend Glow, under terms that limit how they can use it:

• Cloudflare (website hosting)
• Supabase (the waitlist database)
• RevenueCat (subscription status)
• Google (Gemini API: meal photo nutrition estimates, only when you tap Analyze)
• Anthropic (Claude API: meal photo nutrition estimates, if we switch to it)
• Apple, Google and Stripe (app distribution and payments)

We may also disclose information if the law requires it.

How long we keep it

Waitlist emails are kept until launch plus 12 months, or until you ask us to remove yours. App data stays on your phone until you delete it in the app's settings or delete the app. Subscription records are kept as long as you subscribe, and afterwards as long as tax and accounting law requires.

Your choices and rights

• Delete your app data at any time: You > Delete all my data. This erases your plan, progress and photos from your phone.
• Leave the waitlist by emailing us.
• Access, correct or delete anything we hold about you, such as your waitlist email or subscription records, by emailing us. Depending on where you live (for example California, Illinois, Texas, Washington, the EU or the UK), you may have additional rights, and we honor those requests for everyone.

Security

We use encryption in transit, access controls and the security features of our providers. No system is perfectly secure, so we keep only what we need.

Changes

If we make material changes we will update this page and the date above, and tell you in the app before they apply.

Contact

Email ascendglow.app@gmail.com.